Registering with a GP surgery

Anyone in England can register with a GP surgery.

You do not need proof of address or immigration status, ID or an NHS number.

Registering with a GP

You can:

  • call us on 0208 311 3917 and speak to one of our helpful receptionists.


    Can a GP surgery refuse to register me?

    A GP surgery can refuse to register you because:

  • they are not taking any new patients

  • you live outside the practice boundary and they are not accepting patients from out of their area

  • you have been removed from that GP surgery register before

  • it's a long way from your home and you need extra care, for example home visits


    If you have problems registering with a GP surgery:

  • call the NHS England Customer Contact Centre on 0300 311 22 33

  • contact your local Healthwatch

    Changing GP surgeries

    You can change your GP surgery if you need to.

    This might be because:

  • you have moved

  • you have had problems with your current practice

  • you were removed from the patient list

    You should tell the GP surgery if you change address or move out of the area.

    Using a GP surgery you're not registered with

    You can contact any GP surgery if you need treatment and:

  • you're away from home

  • you're not registered with a GP surgery

  • it's a medical emergency

    You might need to register as a temporary resident or permanent patient if you need treatment for more than 14 days.

    You can register as a temporary resident for up to 3 months. You'll still be registered with your usual GP surgery if you have one.

    Registering with a GP under the Mental Capacity Act

    The Mental Capacity Act (MCA) is designed to protect and empower people over 16 who are unable to make decisions about their care and treatment.

    If a person is unable to register with a GP because they cannot make decisions about their care, registration can be done by:

  • a relative

  • the main carer

  • a lasting power of attorney

  • a person appointed by a court under the Mental Capacity Act



The Practice is still taking on new patients during these times of the Covid-19 shut down.

However we do ask patients that are currently registered with a Greenwich GP Practice, To stay registered with them until the surgeries return to normal services.

If for any reason you are unable to do this then we are more than happy to register new patients who have moved into our catchment area.

Please complete the registration forms under ‘Registrations’ on our website and email them together with copies or your *ID/Proof of address (scanned or mobile picture) to:

If you are unable to provide copies of your ID by scan or photo – then please state this on your email and we will then ask you to bring with you to the new patient registration appointment when booked.

Once we have received this we will then register you on our system. This will also allow you to book an appointment (telephone consultation only during covid-19 period) with the GP &/or Practice nurse.

All new patients must have a new patient registration appointment with our practice nurse to complete the registration process. However during the pandemic period, we will not be asking patients to attend the surgery for an appointment for new patient registration until AFTER we return to normal services.

Any patients that are not able to complete and return the registrations form via online are asked to ring the surgery on 0208 311 3917 and ask the receptionist to send you the registration forms by post. These can be then returned to us via post.

If you have ANY issues or problems with any of the above instructions or general problems with registration ie: ID/Proof of address, then please telephone us on 0208 311 3917 and we will help you to register.

* Supporting data for New registrations:

  • ID – Photo ID ie: Driving licence/Passport
  • Proof of address: 2 X document ie: utility bill/Council Tax bill/Bank statement (remove account number/sort code data)
  • Children 6 and under – Copy of Birth certificates

ALL Immunisation data (Red Book).

Thank you

Basildon Road Surgery

Updated: 28.04.2020

We are currently taking on new patients and can only accept new patients who live in our practice area. Please see our Surgery Catchment Area page for further information.

You can register by completing a registration form (GSM1) which can be downloaded here.

Also download our registration packs which all needs to be completed as well:








When you register, we will ask you to make an appointment to see the practice nurse (or doctor if you are on regular medication) for a new patient health check. This will ensure that our records are accurate and all routine checks to promote your health and wellbeing (such as blood pressure/smear tests/mammograms) are up-to-date.


Alternatively, please ask at reception for a new registration pack for you to complete and return.

All patients at this practice have been allocated a named GP. If you wish for a particular GP at this surgery to be allocated to you, then please let us know. ALL new registered patients will be allocated a named GP within 21 days of registering.

If for any reason you do NOT wish to be allocated to a specific GP then please let us know as soon as possible.

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